Wholesale Discount Prices
- Wholesale discounted prices are available to customers that will be reselling our products to the consumer through an established retail store, organization, or website. Please provide a copy of your resale license, or State tax ID to verify eligibility.
- Current prices and suggested retail prices are posted on our website, sunriserunco.com.
- At this time there is no minimum order for wholesalers to receive discounted prices. However, we reserve the right to make adjustments to this program in the future if deemed necessary.
- We do not ordinarily supply product samples free of charge. However, our stickers are available in single quantities at an affordable retail price or in larger quantities at discounted retail prices. Sample orders are exempt from our minimum order requirement.
All Wholesalers, MUST first complete an online application and be approved. Complete your Wholesaler Application Here. Once approved, you may place your order several different ways:
- Login to our website with your wholesale account and submit your order online.
- Call our customer service representative at (209) 996-5700. Please have the website available when calling so that you can reference items that you wish to order.
- Email order requests to firstname.lastname@example.org.
Typically we ship orders within 4 business days and sometimes the same day. During a busy holiday season it may take up to 8 business days but this is unusual. If you have a rush order please let us know and we will exert extra effort to try to get your order out sooner.
Out of Stock
We try to have everything in stock. However, there may be unavoidable outages. When an out-of-stock situation occurs we do not back-order out-of-stock items. We will either hold your order if we expect to have it back in stock within a few days, or we will send your order without the items, with the expectation that you will order the out-of-stock items on your next order. We will note on your packing slip any items that you ordered that were out of stock.
- All orders are shipped via USPS so please provide a physical ship-to address. Post office box addresses will be delivered via US postal Priority Mail service but the customer will take responsibility for lost or damaged products shipped this way.
- Standard USPS First Class Mail is free on all orders over $50.00. USPS Priority Mail Rates are also available when placing your order.
- Local Pickup is available at our home office in Modesto, CA.
Shipping Errors/Damaged Goods
You must notify our office of any shipping errors or goods damaged in transit within 7 days of receipt of shipment. We will then either issue you a credit or send replacement product at no charge. Sunrise Running Company accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.
Our goods are guaranteed to satisfy the customer’s sales expectations. In the event that the customer wishes to discontinue any or all Sunrise Running Company products, any products returned to Sunrise Running in sellable condition will be credited to the customer’s account.
- Credit Cards: We accept credit cards including MasterCard, Visa, Discover, and American Express. We do not accept checks or money orders.
- We do not offer any credit terms at this time.
- We do not ship international orders at this time.
We do not offer exclusivity of the Sunrise Running Company products in any one geographical area. However, we strive to coordinate a non-competitive environment among our customers by selling to customers that are a reasonable distance from each other or offering them a different product mix. We do not exercise control over retail prices except to the extent that we only offer deeper discounts to high-volume customers that follow our suggested retail prices.
We thrive on customer feedback. Customer observations, ideas, and suggestions are where many of our products originated. We encourage you to point out areas that we can improve and love to receive compliments!